Thank You For Choosing Phaneuf Funeral Homes & Crematorium

Dear Friends:

None of us have a choice in how we enter this world but we do have a choice in how we leave. The funeral home you select can make a big difference at a very difficult time and we are grateful that in your time of need, you have chosen our firm.

My family has been serving New Hampshire residents since 1906 and we are one of the oldest continually-owned family funeral homes in the state. By serving the public with compassion, professionalism and fairness, we have become the largest privately owned funeral and cremation provider in New England. That is a responsibility my staff and I take very seriously and something we are proud of.

In order to serve you as best we can, we have invested considerable resources in our facilities and our people. We operate four full service funeral homes, have on-site chapels and operate our own crematories. My staff includes licensed funeral directors and embalmers, certified crematory operators, office managers and associates, receptionists, service attendants, and maintenance personnel. We have experience with the funeral customs and traditions of just about every religion and can assist you with any special requests you might have to make your service as meaningful as possible.

Our mission is to exceed your expectations every chance we get. I am so confident in my staff and facilities that we offer a 100% service guarantee. If you are not completely satisfied with any aspect of our services, we will refund that portion of the service.

From the Phaneuf family to our part-time personnel, our sole purpose is to assist you during a difficult time. Thank you for placing your trust with Phaneuf Funeral Homes and Crematorium. Please do not hesitate to contact me or one of my co-workers if we can be of further assistance.

Sincerely,



Arthur O. Phaneuf

President and fourth generation funeral director

Concierge Services

At Phaneuf Funeral Homes and Crematorium, we are always trying to find ways to provide value added services to those we care for. That is why we have created our own concierge service to assist you. We have developed relationships with local hotels, restaurants, florists, car services and other companies. From making a reservation at a local restaurant after the visitation or memorial service to assisting with picking up a family member at the airport or ordering a special bouquet of flowers, we are here to help.

At your service is our in-house concierge staff. They can assist you, your family or guests in a variety of areas including:

• Making hotel and dining reservations.
• Setting up memorial luncheons.
• Scheduling transportation to and from the airport, home or other location.
• Renting wheelchairs, beds and other items for out-of-town guests.
• Ordering flowers and gift baskets for the visitation and service.
• Providing emergency toiletries and baby needs.
• Coordinating baby-sitting or house sitting service.
• Assisting you with any other special request.

Our professional staff is available to assist you with your special needs Monday to Friday from 8 AM to 5 PM. You can call us at 603-625-5777 or 1-800-Phaneuf (742-6383) and discuss your needs in advance. You can also e-mail us at info@phaneuf.net.

Burial & Cremation Packages

We realize that the price of a funeral or cremation can be expensive. We also realize that consumers are looking for quality, value and convenience when it comes to most things, whether it being buying a car, planning a vacation or in the unfortunate event of having to make final arrangements. We are pleased to be able to offer a variety of burial and cremation packages which include everything your family will need as part of the service selected.

The prices on the following pages represent package pricing. Substitutions, other than those noted or approved by the funeral home, are not allowed. Services do not include cemetery fees or other cash advance items such as clergy honorariums, paid obituary notices or death certificates. A complete itemization of the package you select will be provided at the time of arrangement. All package pricing is effective as of January 1, 2011 but is subject to change without notice. If you do not select one of our packaged services, then pricing will reflect charges for services and merchandise selected from our General Price List. Our complete itemized price list is included at the end of this brochure.

Full Service Burial

All of our full service burial packages include the professional services associated with a traditional funeral, including services of funeral director and staff, local transfer of deceased from place of death into our care, embalming and other preparation, use of facilities and staff for one day visitation at any of our four funeral homes, coordinating and directing funeral services either at your place of worship or in one of our chapels, cemetery committal service, use of hearse, use of one limousine for family or pall bearers, delivery of flowers to church, cemetery or other locations, and our 100% service guarantee. All cash advance items are in addition to the prices stated.

HERITAGE PACKAGE

The Heritage Package is a most exceptional offering. No service option is overlooked and we will anticipate your every need to ensure everything is handled in accordance to your wishes. Selecting this package not only makes the decision process easier, it provides for exceptional value by incorporating a significant savings that is not available by itemizing. In addition to the items mentioned, the Heritage Package includes:

• Selection of ten quality heavy weight steel and fine solid hardwood caskets.
• Marbelon-lined burial vault.
• Choice of twelve custom memorial record packages.
• Personally designed flower selection.
• Electronic obituary placement.

Package Price: $11,895 Savings: $495

VALUE PACKAGE

The Value Package is our most popular offering for those wanting a traditional funeral service. It provides superior value and includes everything your family will need for a complete traditional funeral. In addition to the items mentioned earlier, the Value Package includes:

• Selection of twelve quality standard weight steel and fine solid hardwood caskets.
• Marbelon-lined burial vault.
• Choice of twelve custom memorial record packages.
• Personally designed flower selection.
• Electronic obituary placement.

Package Price: $10,995 Savings: $395

TRIBUTE PACKAGE

The Tribute Package offers a full traditional funeral at an affordable price without compromising dignity or quality. In addition to the items mentioned earlier, the Tribute Package includes:

• Selection of ten quality light weight steel and hardwood caskets.
• Marbelon-lined burial vault.
• Choice of twelve custom memorial record packages.
• Personally designed flower selection.
• Electronic obituary placement.

Package Price: $10,495 Savings: $295

Limited Service Burial

Sometimes, a multiple day visitation and service is just too much. These same day funeral packages were designed for those families who want cemetery burial with simpler service offerings. All of our limited service burial packages include the professional services associated with a same day service, including services of funeral director and staff, local transfer of deceased from place of death into our care, coordinating and directing cemetery committal service, local use of hearse and our 100% service guarantee. All cash advance items are in addition to the prices stated.

"SAME DAY" FUNERAL PACKAGE

For some families, a shorter time frame for visitation just makes sense. This package is still in keeping with more traditional funerals. In addition to the items discussed earlier, the "Same Day" Funeral Package includes:

• Embalming and preparation for viewing.
• Use of facilities for up to two-hour visitation followed by a funeral service either at your place of worship or in one of our chapels.
• Use of limousine for family or bearers.
• Delivery of flowers.
• Selection of ten quality light weight steel and fine hardwood caskets.
• Marbelon-lined burial vault.
• Choice of twelve custom memorial record packages.
• Personally designed flower selection.
• Electronic obituary placement.

Package Price: $9,995 Savings: $595

GRAVESIDE PACKAGE

A simple graveside service without a visitation or church service meets the needs of many nontraditional families. Clergy may or may not be present depending upon the family’s wishes. In addition to the items mentioned earlier, the Graveside Package includes:

• Use of refrigeration and preparation for burial.
• Coordinating and directing a cemetery committal service.
• Selection of four lightweight steel and two wood veneer caskets.
• Standard sealed burial vault.
• Personalized flower selection.
• Electronic obituary placement.

Package Price: $6,815 Savings: $495

GREEN BURIAL PACKAGE

We are the only funeral home in NH approved by the Green Burial Council^TM, a non-profit organization, to offer a green burial package. For such arrangements, formaldehyde-based embalming is prohibited as is the use of metal or hardwood caskets. This package provides everything necessary for a burial within a green cemetery, conventional cemetery, or in certain instances, on private property. Although not included in this package, some cemeteries require the use of an outer burial container. In addition to the items mentioned earlier, the Green Burial Package includes:

• Use of refrigeration and preparation for burial.
• Coordinating and directing a cemetery committal service.
• Biodegradable willow branch casket.
• Electronic obituary placement.

Package Price: $3,805 Savings: $195

Traditional Cremation

Incorporating a gathering, viewing and service prior to the cremation is becoming more and more popular. All of our traditional cremation packages include the professional services associated with a traditional cremation service, including services of funeral director and staff, local transfer of deceased from place of death into our care, embalming and other preparation, use of facilities and staff for one day visitation at any of our four funeral homes, delivery of flowers to church, cemetery or other locations, and our ten step 10-step identification security control cremation process, and our 100% service guarantee. All cash advance items are in addition to the prices on the following page.

CHURCH CREMATION PACKAGE

For those with church affiliations, this package provides a meaningful yet affordable option. In addition to the items mentioned earlier, the Church Cremation Package includes:

• Funeral service held at your place of worship.
• Use of hearse and limousine either for family or pall bearers.
• Choice of solid mahogany, maple or oak rental casket.
• Choice of cremation urn.
• Choice of twelve custom memorial record packages.
• Personally designed flower selection.
• Electronic obituary placement.

Package Price: $7,190 Savings: $450

CHAPEL CREMATION PACKAGE

A funeral service in one of our beautifully appointed chapels allows families to have a meaningful ceremony prior to cremation. In addition to the items mentioned earlier, the Chapel Cremation Package includes:

• Funeral service held in one of our chapels.
• Choice of solid mahogany, maple or oak rental casket.
• Choice of cremation urn.
• Choice of twelve custom memorial record packages.
• Personally designed flower selection.
• Electronic obituary placement.

Package Price: $6,745 Savings: $350

Direct Cremation

With over 60% of New Hampshire residents selecting cremation, our direct cremation packages provide value, convenience and affordability. All of our direct cremation packages include the professional services associated with a direct cremation, including services of funeral director and staff, local transfer of deceased from place of death into our care, refrigeration, our 10-step identification, security and control cremation process, pick up of cremated remains at our facility, and our 100% service guarantee. All cash advance items are in addition to the prices stated.

LIFE CELEBRATION PACKAGE

Our Life Celebration Package is for those interested in commemorating a life lived through a personalized memorial service. In addition to the items mentioned earlier, the Life Celebration Package includes:

• Memorial gathering for up to one hour either at your place of worship (if allowed) or in one of our chapels, followed by the memorial service.
• Use of Urn Ark (if needed).
• Delivery of flowers.
• Choice of cremation urn.
• Choice of twelve custom memorial record packages.
• Personally designed flower selection.
• Electronic obituary placement.

Package Price: $3,630 Savings: $250

GRAVESIDE CREMATION PACKAGE

A graveside gathering, with or without clergy present, is a simple yet meaningful way to honor a loved one’s memory. In addition to the items mentioned earlier, the Graveside Cremation Package includes:

• Coordinating and directing a cemetery committal service.
• Graveside setup with chairs and urn stand.
• Choice of cremation urn.
• Personally designed flower selection.
• Electronic obituary placement.

Package Price: $2,765 Savings: $150

"JUST CREMATION" PACKAGE

You can simply respect the wishes of those who "just want to be cremated." This basic package includes everything legally required for a cremation as mentioned earlier.

Please note that an urn is not included in this package.

Package Price: $1,995 Savings: $0

For Veterans

Any burial or cremation can be customized for veterans to take full advantage of the service and recognition benefits provided by the Veterans Administration free of charge. In addition, Phaneuf Funeral Homes and Crematorium provides a number of free products as our way of saying thank you to those who have proudly served our country. These include a military insignia on any wood or metal casket and a branch of service insignia on any urn. Research has shown that most veterans do not receive all of the benefits in which they are entitled. Our counselors are specially trained to handle every detail in making arrangements for veterans. Generally, all that we need is a copy of the veteran's discharge paper called the "Report of Separation From the Armed Forces of the United States" otherwise known as the DDForm 214, or its equivalent.

VETERANS BURIAL BENEFITS

• United States flag.
• Military honors.
• Free gravesite and burial in the New Hampshire State Veterans Cemetery.
• Free cemetery marker or headstone.
• Applying for VA monetary burial benefits (if any).

VETERANS CREMATION BENEFITS

• United States flag.
• Military honors.
• Free niche or gravesite and burial in the New Hampshire State Veterans Cemetery.
• Free cemetery marker or headstone.
• Applying for VA monetary burial benefits (if any).

GENERAL PRICE LIST

These prices are effective January 1, 2011 but are subject to change without notice

The goods and services shown below are those we can provide to our customers. You may choose only the items you desire. However, any funeral arrangements you select will include a charge for our basic services and overhead. If legal or other requirements mean you must buy any items you did not specifically ask for, we will explain the reason in writing on the statement we provide describing the funeral goods and services you selected.

PROFESSIONAL STAFF SERVICES

Basic Services of Funeral Director & Staff..........................$995
Our professional service charge includes: twenty-four hour availability; consultation with family; preparation and filing of authorizations, certificates and permits; placement of obituary notices; and a proportionate share of our overhead costs. The fee for our basic services and overhead will be added to the total cost of the funeral arrangements you select. (This fee is already included in our charges for direct cremation, immediate burial and forwarding and receiving the remains.)

Embalming:
Embalming is a chemical process which provides temporary preservation of the body and eliminates health hazards. A person licensed by this state must perform this procedure. Except in certain special cases, embalming is not required by law. Embalming may be necessary, however, if you select certain funeral arrangements, such as a funeral with viewing. If you do not want embalming, you usually have the right to choose an arrangement that does not require you to pay for it, such as direct cremation or immediate burial.
• Standard Embalming......................................................$850
• Embalming after Autopsy ..............................................$895
Other Preparation of the Body..........................................$350
Includes the following services as needed: washing, disinfecting, dressing, cosmetology, restorative art, hairdressing and casketing.

Use of Staff & Equipment:
Includes coordinating and directing the service; and professional staff attendance and supervision.
•For Funeral or Memorial Service at Church................$595
• For Cemetery Committal/Graveside Service..............$295

Private Family Viewing (cremation container needed)........$595
Immediate family members (no more than ten) may view the deceased for up to one hour in one of our viewing rooms. We are regrettably unable to offer private viewing when an autopsy has been performed.

Family-witnessed Cremation (cremation container needed)$250
For those that want the peace-of-mind of being present for the cremations, we will schedule the cremation at a mutually agreed upon time.

Celebrant Services ....................................................$275
For families who prefer a highly personalized service or do not have a clergy member to officiate, we offer the service of trained Celebrants. Our Celebrant will meet with your family and create an event that is personalized and will be truly memorable. Our Celebrant Service is available to both faith-based and non-church affiliated families and may take place in one of our chapels, at the cemetery or other location. Our Celebrants are life tribute professionals and can incorporate any number of ideas into the ceremony including:
Music and Songs (live and taped) • Candles • Photos, Picture Boards and Videos • Balloon Release • Eulogies, Religious or Spiritual Readings and Poems • Family Stories and Remembrances

USE OF FACILITIES SERVICES

Use of Facilities & Staff:
Includes use and setup of visitation area or chapel; display of flowers; and professional staff attendance and supervision.
• For Viewing (afternoon and/or evening wake)......................$895
• For Memorial Gathering..................................................$895
• For Viewing (day of funeral only)........................................$695
• For Funeral Ceremony in One of Our Chapels..................$695
• Use of Cafe..................$150 or $250

Use of Cemetery Lowering Device & Grass ......................$175
(if not provided by cemetery)

Storage of Casket (for Spring burial)......................................$185

Use of Refrigeration (for unembalmed remains)....................$175
An additional fee charged for sheltering and refrigeration after five days.

Use of Tent for Cemetery Service........................................$150

Use of Urn Ark (includes hearse for transport/procession) ....$395

Use of Crematorium..............................................................$525
We operate two on-site crematories. All cremations are performed by our fully trained and certified professional staff. We have developed a ten step identification, control and security system to ensure the positive identification of the deceased throughout the cremation process. Our crematories are always available for inspection. This charge also includes State Medical Examiner fee and filing necessary paperwork.

Weekend/Holiday Service Fee........................$200
There is a staff surcharge to use our facilities for a viewing, service or gathering or to have our staff in attendance at a church or cemetery service on Saturday or Sunday. Most cemeteries also charge an additional fee for weekend or holiday internments.

TRANSPORTATION SERVICES

Transfer of Remains to Funeral Home..............................$300
Hearse........................................................................................$395
Use of Victorian Era Replica Horse Drawn Hearse ............$995
Limousine for Family..............................................................$250
Escort/Pall Bearer Limousine..............................................$250
Flower Vehicle..........................................................................$125
Additional Mileage Charge....................................$2 per mile/vehicle

MERCHANDISE

CASKETS
Solid Bronze, Copper & Stainless Steel Caskets
St. Gaudens - 48oz bronze const. blue velvet int ................$12,500
Masterpiece - Lead lined const., mocha velvet int........$7,500
Pinnacle - 32oz bronze const. sunset velvet int......................$7,300
Artisan - 32oz copper const. natural velvet int........................$6,850
Griffon - Stainless steel const. eggshell velvet int....................$5,995

Heavy and Standard Weight Steel Caskets Ambassador - Topaz or bronze brushed fin., tan velvet int ..............$4,595
Savoy Rose - Plum brushed fin., lavender velvet int ..............$4,595
Pieta - Custom fin., cast religious hardware, velvet int............$4,595
Hamilton - Custom brushed fin., custom velvet int....................$3,595
Lilac - Lavender/platinum brushed fin., pink crepe int............$3,595
Veteran - Red/white/blue painted fin., crepe int., flag............$3,595
In God’s Care - Blue/gold brushed fin., crepe int..................$3,595

Light Weight Steel Caskets
Mallory - Copper or silver paint fin., cream crepe int. ........$2,995
Devotion - Brown/gold paint fin., tan crepe int. ................$2,995
Eastern - Custom painted fin., custom crepe int ................$2,995
Serenity - Silver of Copper paint fin., tufted crepe int.........$2,995
Dartmouth - Custom painted fin., custom crepe int............$2,595
Bedford - Powder blue paint fin., blue crepe int..................$2,595
Albany - Mandarin brown paint fin., tan crepe int ..............$1,995
Minimum - Grey hammertone fin., white twill int (custom colors available for an additional $300).....$1,295

Solid Hardwood Caskets
Monarch - Mahogany const., velvet int................................$7,200
Mt. Vernon- Cherry const., gloss finish, velvet int................$6,500
Bird’s Eye Maple- gloss finish, natural velvet int................$5,595
Deerfield - Cherry const., gloss finish, velvet int ....................$4,595
Georgian - Pecan const., gloss fin., tan velvet int..................$4,595
Hampshire - Maple const., gloss fin., tan velvet int..............$4,595
Pieta - Solid Hardwood const., satin fin., tan velvet int..........$4,595
Lofty Oak - Oak const., satin fin., natural crepe int..............$3,595
Princess - Hardwood const., gloss fin., pink velvet int..........$3,595
Heritage - Poplar const., gloss fin., suntan crepe int............$3,595
Venice - Hardwood const., walnut fin.,tan crepe int............$3,595
Roseland - Hardwood const.., pink crepe int......................$3,595
Weston - Select wood const., cherry fin., tan crepe int...............$2,995
Churchill - Poplar const., satin fin., tan crepe int................$2,995

Wood Veneer, Cremation, Rental & Green Caskets
Pinecrest - Pine veneer const., tan crepe int ......................$2,595
Manchester - Pecan satin fin., blue crepe int......................$2,395
Emory - Oak or Cherry veneer fin., tan crepe int ................$1,495
Willow - Biodegradable Willow branches., no int ................$1,395
Rental Casket - Choice of Oak, Maple or Mahogany ..........$1,295
Cloth - Grey doeskin cloth ext., white twill int..........................$995
Conifer - Solid pine fin., rope handle, no int............................$795

ALTERNATIVE CONTAINERS
For families interested in a private viewing or basic identification prior to the cremation, we recommend one of our upgraded alternative containers.
Salem - Wine or navy fiberboard, tan int..................................$695
Simplicity - Grey Fiberboard, one piece cover, lined int..........$295
Basic - Sturdy double wall corrugated cardboard const..........$15

OUTER BURIAL CONTAINERS
State or local law does not require that you buy a container to surround the casket or urn in the grave. However, many cemeteries require that you have such a container so that the grave will not sink in. Either a grave liner or a burial vault will satisfy these requirements.

Premium Burial Vault
Wilbert Bronze - Solid bronze, sealed, warranty................$9,660

Standard Concrete Burial Vaults
Bronze Triune - Bronze lined, sealed, warranty..................$3,660
Copper Triune - Copper lined, sealed, warranty..................$3,360
SST Triune - Steel lined, sealed, warranty............................$2,760
Cameo Rose Triune - Steel lined, sealed, warranty............$2,760
Veterans Triune - Steel lined, sealed, warranty..................$2,760

Basic Concrete Burial Vaults
Venetian - Marbelon lined, sealed, warranty........................$1,960
Continental - Heavy Strentex lined, sealed, warranty............$1,760
Monticello - Strentex lined, sealed, warranty......................$1,560

Cement Grave Liners
Monarch - Unlined, nonsealed, single cover........................$1,160
Grave Liner - Unlined, two piece cover, drain holes................$1,060

Urn Vaults
Triune - Stainless Steel lined, sealed, waterproof......................$795
Venetian - Marbelon lined, sealed, waterproof........................$595
Monticello - Strentex lined, sealed, waterproof......................$395

Oversize Caskets & Vault
Standard weight steel - Blue or copper paint fin.............$3,595
Light weight steel - Blue, silver, bronze paint fin...............$2,995
Hardwood veneer - Cherry veneer const., tan crepe int....$4,595
Cloth - grey cloth ext., white crepe int ..................................$2,195
Grave liner - Unlined, two piece cover, drain holes............$1,260

OTHER MERCHANDISE
Cremation Urns ..........................................From $75 to $2,250
We display over 100 urns and keepsakes in our selection room.

Burial Clothing
• Women's dress and undergarments..............................$175
• Men's suit, shirt, tie and undergarments ....................$195
Airline Shipping Container (TSA approved)..........................$395
Floral Arrangements ................................................$30 to $450

Monuments, Memorials, & Lettering ......................from $195
We display a complete line of granite monuments, bronze memorials and lettering on existing monuments.

Laser Engraving Services..............................................from $50
Our in house laser engraving machine can personalize urns and other keepsakes.

Veterans Flag Cases................................................$150 to $290
Thumbies..................................................................Prices Vary
A lost wax casting of a loved one’s thumb print is scanned onto a precious metal keepsake.

Commemorative Candle ........................................................$35
A personalized pillar candle with a picture of your loved one. One candle is included with all Memorial Record Packages at no charge.

Video Taping of Service ................................................$50

Electronic Obituary Placement......................................$95
As local newspapers continue to charge significant fees for placing obituaries, families are either eliminating or scaling down the printed notice and relying more and more on on-line listing. Advantages not only include lower cost, but also allow more flexibility of content, provide relatives and friend immediate access to information and can serve as a social networking site and long-term tribute to the deceased for future generations.Includes placement of the full and unedited obituary on our web site for twelve months along with an on-line guestbook, service information, pictures of the deceased and family login.

Memorial Record Packages..................From $130 to $290
All boxed set memorial record packages include a memorial register book, 125 prayer cards, 50 acknowledgement cards, memorial seed packet, grief help pamphlet, memorial bookmark, lapel pin, writing instrument and floral card envelope.

Custom Memorial Prayer Cards per 50 (add $1 per card for lamination).............$50

Obituary Bookmark ..................................................$2 per item

OTHER SERVICES

Direct Cremation......................................................$1,980 to $1,995

• Direct cremation with alternative container provided by purchaser...........$1,980
• Direct cremation with alternative container provided by funeral home...........$1,995

Includes basic services of funeral director and staff, local transfer of deceased from place of death, medical examiner fee, use of refrigeration, cremation container, crematory fee, and our ten-step identification, control and security system. If you want to arrange a direct cremation, you can use an alternative container. Alternative containers encase the body and can be made of materials like fiberboard or composition materials (with or without an outside covering). The container we provide is a particle board container which is already included in our direct cremation charge. If the purchaser supplies their own container, subtract $15 from the price above.

Additional Cremation Fee (For those over 350 pounds)...............$595

Immediate Burials......................................From $2,145 to $2,840
Our charge for an immediate burial (without ceremony) includes: basic services of funeral director and staff, transfer of deceased from place of death, other preparation of the body, use of refrigeration, and local transportation to the cemetery.

• Immediate burial with casket provided by purchaser...........$2,215
• Immediate burial with Salem Fiberboard Casket...........$2,910
• Immediate burial with casket selected from our funeral home (in addition to the price of the casket)...................$2,215

Forwarding Remains to Another Funeral Home ........$2,765
Our charge includes: basic services of funeral director and staff, transfer of deceased from place of death, embalming, local transportation to airport and airline shipping container.

Receiving Remains from Another Funeral Home........$1,785
Our charge includes: basic services of funeral director and staff, local transportation of remains to funeral home and to cemetery.

Out-of-State-Fee ........................................$350 and above
When death occurs outside of NH, this fee covers all additional transportation charges, permits, filing fees and coordination with local agencies.

Nationwide Coverage and Protection Plan..................................$225
For those that have prearranged their services with us and travel, or temporarily or permanently move out of our service area, this unique extended service plan guarantees our continuity of care regardless of where our service are needed in the United States. If death occurs anywhere in the county, your family simply calls us and we will make all the necessary arrangements at no additional charge to your family. Our Nationwide Coverage and Protection Plan can only be selected at the time of prearrangement and your family must call and notify us as the time of death so that we can contact the funeral home of choice in our network.

DISPOSITION OF CREMATED REMAINS

Release of Cremated Remains ..................................No Charge
We will hold the cremated remains at no charge for up to sixty days until arrangements are made for their release to the family at our facility during regular business hours.

Shipment of Cremated Remains (Domestically) ..................$75
Shipment of Cremated Remains (Internationally) ..................Price Varies
We will carefully package and ship the cremated remains via USPS Registered Mail to any U.S. destination (shipment may take up to 5 business days). Shipment of Cremated Remains (Internationally) Price Varies We can arrange to ship cremated remains via air freight to just about any international destination. We will handle all the necessary paperwork and coordination with the consulate of the destination country.

Scattering of Cremated Remains........................ $295 and above
Cremated remains will be scattered off the coast of NH, near the Isle of Shoals conducted by New England Burials at Sea. Fee includes photo documentation and certificate of the scattering mailed to the family as well as EPA filing. Other locations with and without family in attendance are available. Learn more at New England Burials at Sea.

Storage of Cremated Remains (after 60 days) ......................$85

CASH ADVANCES

This list does not include prices for certain items you may ask us to buy for you such as cemetery charges, newspaper notices, clergy fees, and music. The prices for those items will be shown on the statement describing the goods and services you selected.

PAYMENT & CREDIT POLICY

Our firm has established a uniform credit policy to serve all families fairly and to alleviate misunderstandings. A sound credit policy enables us to contain our costs to the families we serve. As a small business providing services and merchandise, we are totally dependent upon our clients for prompt payment. Our general credit policy is that the entire amount of the funeral is due and payable prior to services being rendered. We realize that caring for the death of a loved one is often unexpected and unplanned. For your convenience, we offer 10 payment options:
Personal Check • Bank Check • Money Order Cash • Visa • MasterCard • Discover American Express • Debit Card • Prearrangement

The following are acceptable credit arrangements:
• Assignable Life Insurance: Life insurance may be used as a means of full or partial payment for funeral and other related expenses. We work with Beta Capital, a third party firm, who accepts insurance assignments. A fee of 5% of the assigned amount will be charged and reflected on your statement of goods and services as an “insurance assignment fee.”
• Entitled Benefits: We will process on the family’s behalf entitled death benefits from city or town welfare departments (minimum of $750) as payment in full for basic cremation. Please note that it is the family’s responsibility to apply for these benefits with the city or town. Approval generally takes several business days.

We regret that we are unable to accept settlement of estates through attorneys or probate court as a means of financial arrangements. All unpaid balances after sixty days (60) from the date of service accrue a late fee of 1% per month (12% per year).

SPECIAL SITUATIONS

As a community service, it is our policy to offer our services and facilities at no cost to infants less than one year of age as well as those in public emergency service who lost their life in the line of duty. Services for children and special groups are offered at a reduced rate. It is our policy that no one be denied a service because of limited financial resources. If you would like to arrange a service and do not have sufficient funds to pay in accordance with the Payment and Credit Policy outlined in our General Price List, we will be pleased to discuss alternative arrangements.